It is our earnest desire to provide you with unforgettable service. However, we are human and sometimes things do not go the way you expect. We understand that and want to put your mind at ease. It's the main reason we offer our 100% Money Back Guarantee. If for any reason you are not satisfied with your order, you can return your item for a full refund. To initiate the refund process, please contact us on our contact us page or email us at firstname.lastname@example.org. We are not responsible for return shipping costs.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.
When approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
Item must be returned and unused and in the original box you received it in.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.